Shipping within Australia is via Australia Post:

Standard Shipping (2-5 Business Days)

Free Shipping (2-5 Business Days, only available on orders over $50)
Shipping Internationally is via Australia Post Airmail (No tracking).
You should receive your order within 8-21 Business days.

Shipping Internationally via Australia Post Express Courier International with tracking. You should receive your order within 8-10 Business days.

When you place an order, we will estimate shipping and delivery dates for you based on the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We can also accept returns if your not happy with the product. 95% of the product contents must remain, or if not a consumable must be returned with only little enough usage to try it out, we can not pay for the shipping in these cases but will happily refund. As above refund can take sometime, but in many cases is faster than these estimates.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next 100g.